San Angelo Comic Con (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use,disclose, and safeguard your information when you visit our website, purchase tickets, participate in our events, or interact with us online or in person.

Please read this Privacy Policy carefully. By accessing our website, purchasing tickets, or attending San Angelo Comic Con, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect information directly from you, automatically through your interactions with our website, and from third-party services.

A. Personal Data You Provide

• Contact Information: Name, email address, phone number, and mailing address provided during ticket purchases, newsletter sign-ups, or inquiries.

• Payment Information: Billing address and payment card details processed through secure third-party payment gateways (we do not store full credit card information on our servers).

• Contest & Cosplay Registration: Information submitted when registering for contests (e.g., Cosplay Contest, gaming tournaments), including costume names, age, and emergency contact details.

• Exhibitor & Vendor Applications: Business name, contact person, tax ID/EIN, product descriptions, and payment details submitted for vendor booth spaces.

B. Automatically Collected Data

• Log & Device Data: IP address, browser type, operating system, referring URLs, device information, and page interaction data collected via standard server logs.

• Cookies & Tracking: Data collected through cookies, pixel tags, and analytics tools to monitor website performance and advertising effectiveness.

C. Event Media (Photography & Videography)

• On-Site Media Capture: As a public event, San Angelo Comic Con captures crowd footage, photography, and audio recordings throughout the event venue.

2. How We Use Your Information

We collect information directly from you, automatically through your interactions with our website, and from third-party services.

• Event Administration: Processing ticket sales, managing vendor/artist registration, issuing badges, and validating event entry.

• Communication: Sending ticket confirmations, event updates, schedules, safety guidelines, and responding to inquiries.

• Marketing & Promotions: Informing you about upcoming events, guest announcements, special promotions, and partner offers (you may opt out at any time).

• Event Operations & Safety: Ensuring event security, addressing medical or safety emergencies, and enforcing event rules.

• Analytics & Improvements: Evaluating website traffic, attendee demographics, and preferences to improve future conventions.

3. Photography and Media Release

By attending San Angelo Comic Con, you enter an area where photography, audio, and video recording may occur.

• Consent: Entry into the event premises constitutes your consent to be photographed, filmed, and recorded.

• Usage Rights: San Angelo Comic Con reserves the right to use any photograph, video, or audio recording taken at the event without payment, royalties, or prior approval, for promotional, promotional marketing, website, and social media purposes.

• Opt-out Notice: Attendees who do not wish to have their image recorded or used should notify event staff or photographers on-site, though complete exclusion in general crowd shots cannot be guaranteed.

4. Information Sharing & Disclosure

We do not sell your personal information. We share your information only under the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., ticket processors like Eventbrite, email marketing services, website hosting platforms).

• Event Partners & Sponsors: Aggregated or anonymized attendee demographic data may be shared with sponsors and partners. Personal contact details are only shared if you explicitly opt-in (e.g., via a contest entry).

• Legal Requirements: When required by law, court order, or governmental regulation, or to protect the safety, rights, or property of San Angelo Comic Con, our attendees, or the public

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect website functionality (such as ticket purchasing tools).

6. Children’s Privacy

San Angelo Comic Con is a family-friendly event, but our online platforms are not directed to children under 13 without parental consent. We do not knowingly collect personal information online from children under 13 without verification of parental approval. If you believe a child under 13 has provided us with personal information without consent, please contact us immediately for deletion.

7. Data Security and Retention

We implement administrative, technical, and physical security measures designed to protect your personal data against unauthorized access, loss, or alteration. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access & Correction: Request a copy of the personal data we hold about you or ask us to correct inaccurate information.

• Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any promotional email.

• Deletion: Request the deletion of your personal data, subject to legal and contractual retention requirements.

To exercise any of these rights, please contact us using the information below.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued participation in our event or use of our website following any updates indicates acceptance of the revised policy.